What Are Your Shipping Policies?Updated 5 months ago
Shipping Policy for US Accounts
We aim to ship all in-stock frames within 2 business days. Here's what you can expect:
Shipping Options
USPS Ground Advantage: Shipping is calculated at checkout. Standard shipping takes 4-6 business days, and this option is available to anywhere in the United States.
USPS Priority: Need your order a little faster? Choose USPS Priority for $17.99, with an in-transit time of 2-3 business days. This option is available for addresses within the United States.
UPS Ground: For $19.99, UPS Ground offers delivery in 1-5 business days, and is available for addresses in the United States.
We’re here to help get your new eyewear to you as quickly and safely as possible, so feel free to reach out if you have any questions about our shipping options!
Shipping Policy for Canadian Accounts
At Luminous Optical, we’re committed to making it seamless for our Canadian partners to receive their eyewear orders. Below is an overview of our shipping policy, delivery expectations, and how duties and taxes are handled.
Shipping Option for Canada
FedEx International Connect Plus (DDP)
Duties & taxes: DDP – included upfront with shipping cost
Shipping cost: Calculated at checkout - pricing starts at $35 CAD
Estimated delivery time: 2–7 business days
If you have questions about our shipping options, or need help placing an order, our team is always happy to help. Just reach out to [email protected]