- What is your warranty policy?
- How Can I Become a Wholesale Partner?
- What is the typical processing and shipping time?
- Do you offer POP or display materials?
- What is your return/exchange policy?
- Do you have sales representatives?
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How Can I Become a Wholesale Partner with Luminous Optical?
At Luminous Optical, we’re proud to support eye care professionals by offering high-quality, fashion-forward eyewear designed with your patients in mind. If you're interested in partnering with us to bring Luminous Optical frames to your optical prac
Can I See a Catalog of Your Frames?
Absolutely! Our full frame selection is available online through the B2B portal once you’re logged in. There, you’ll be able to view:. Style names. Frame materials and color options. Eye/bridge/temple measurements. Need a PDF of our Lookbook? Email u
Customer Service & Support at Luminous Optical
At Luminous Optical, supporting our partners is more than answering emails — it’s helping you move orders forward, solve problems quickly, and grow confidently with Jonas Paul and TOMS. Whether you have a quick question or need hands-on support, our
How Do I Place an Order?
To place a wholesale order with us, follow these steps:. Log into your wholesale account using the email address associated with your business. Browse our collection of frames on the B2B portal. Add your selections to your cart and proceed through ch