How Can I Become a Wholesale Partner?
What is the typical processing and shipping time?
Do you offer POP or display materials?
What is your return/exchange policy?
Do you have sales representatives?
Get more information
How Do I Place an Order?
To place a wholesale order with us, follow these steps:. Log into your wholesale account using the email address associated with your business. Browse our collection of frames on the B2B portal. Add your selections to your cart and proceed through ch
What Are Your Payment Terms?
We offer several payment options for our wholesale partners:. Opening orders are typically prepaid unless Net terms have been arranged. Net30 terms are available upon approval. We accept payment via credit card. To request Net terms or discuss a cust
Can I See a Catalog of Your Frames?
Absolutely! Our full frame selection is available online through the B2B portal once you’re logged in. There, you’ll be able to view:. Style names. Frame materials and color options. Eye/bridge/temple measurements. Need a PDF? Email us at hello@lumin
What Is Your Shipping Policy?
We aim to ship all in-stock frames within 2 business days. Here's what you can expect:. Standard shipping: Free for orders $100+ and for warranty replacements. Expedited shipping: Available upon request (additional charges apply). Carrier: Most order
Get support
- Contact usCouldn't find the answer you're looking for? Leave us an email by filling out our form!
- Chat with usWe're here and ready to help Monday-Friday from 9am-5pm EST. If we're unavailable when you need us, just leave us a thorough note about how we can best serve you!